Terms and Conditions

By placing an order on this site you are agreeing to the following terms and conditions.

Your statutory rights

Nothing contained within these terms and conditions affects your statutory rights as a customer.

Delivery area

We will deliver to most parts of Leicestershire.

Payment

We will debit your credit/debit card when your order is taken. We will always attempt to call you as well as e-mail.

Delivery

Deliveries will be made Monday/Tuesday/Wednesday/Thursday/Friday of each week (to be confirmed when order is placed). If we anticipate any difficulties concerning the delivery date, we will contact you to arrange a mutually acceptable alternative. The courier must leave the package at your address, unless you leave clear leaving instructions they will leave your package by your front door out of sight from the main road if possible. They can leave it with a next door neighbour if instructed but not at a totally different location.

Our guarantee

We aim to supply goods of the highest standard. If you are not entirely happy with the quality of our goods, we will refund your money.

Cancellation of orders

You may cancel your order at any time up to 5pm. We will refund your payment in full. Orders should be placed by 6pm on the day for next day delivery.

Personal details

We will not pass on any details about you to any person not directly employed by us, unless required to do so by law.

Customer support

You may call our customer helpline on 0116 262 1888. If the line is not attended, please leave a message. the phones are only maned between 9am-5pm Mon- Fri and 9-5pm Sat. We aim to respond to all calls within 24 hours. Alternatively, you may email us @ sales@seavita.uk

Complaints handling

We sincerely hope that you never have a cause to complain about our service or goods. If despite our best efforts you do have a complaint, please call 0116 262 1888 and leave a message we will deal with the complaint as quickly as possible.

VAT

Where applicable, VAT at the relevant rate is included in the website price.
Our VAT registration number is: 812 5947 24.

Company details

SeaVita.uk registered in England number 4697214. Our registered address is: 106 Melbourne Road,  Leicester, LE2 0DS.

General

These terms and conditions shall be governed by the Laws of England. If any provision of these conditions is held by a competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions shall not be affected.

The website

We reserve the right to change details and prices on any part of this site, including these terms and conditions, at any time and without prior notice. We will, however, honour any order placed before such changes were made.